Booking & privacy policy

Reservations

Booking is free for up to 7 guests. We hold your table for 15 minutes after the booking time and seating is for 2 hours. Groups of 8 or more pay a deposit of 200 THB per person by PromptPay within 24 hours, deducted from the bill. For more than 10 guests, ask about the private room.

Cancelling and no-shows

Cancel from your confirmation link up to 3 hours before for a full deposit refund. After that, please call; a no-show without notice keeps the deposit. After 2 no-shows, every future booking needs a deposit.

Online orders and delivery

Prices are confirmed at checkout. Delivery fee and minimum order depend on your zone; orders from 800 THB deliver free. PromptPay orders start cooking once the slip is checked; cash and card are paid on collection or delivery. Orders cannot be changed once cooking has started.

Prices, VAT and receipts

Menu prices include 7% VAT. A 10% service charge applies to dining in only, never to takeaway or delivery. Every paid order has an abbreviated tax invoice; full tax invoices are issued when you give a company name and tax ID.

Allergies

Allergen marks are shown under each dish and you can filter the menu. Tell us about any allergy at checkout or when booking; the kitchen sees it in red. We cook nuts, shellfish and fish sauce in one kitchen, so we cannot guarantee trace-free dishes. We are not halal certified.

Your personal data (PDPA)

We keep your name, phone and booking or order details only to serve you and for accounting, for up to 24 months, and never sell or share them for marketing. Ask us any time to see, correct or delete your data.

บริษัท ชาม ฟู้ด จำกัด (ตัวอย่าง) · Tax ID 0105565012349 · Food sanitation: SAN Plus (ตัวอย่าง), last inspected Sun 9 Aug 2026