Terms and privacy

Quotations

Online quotations are estimates based on our base formulas and are valid for 30 days. Changing the formula or packaging after approval needs a new quotation. Trial runs from 500 units carry a 25% surcharge.

Payments

50% deposit on acceptance; the balance is due before delivery. Production starts once the deposit and all packaging are in. Prices include 7% VAT. Delivered quantity may vary ±10% and is invoiced as delivered.

Formula ownership

Base formulas belong to the factory and may also be used by other brands (with your own scent, colour and strength). A custom formula costs 10,000 THB including 3 sample rounds, is credited in full when you order production, and belongs to you by contract; we never make it for another brand. Extra sample rounds are 3,000 THB each. Every project is under an NDA.

Thai FDA and labels

Filings are made in your brand name; you must be a Thai person or company. Cosmetic notification numbers are valid three years. We check labels against the Thai rules before printing, but the brand owner is responsible for advertising claims.

Quality and storage

Every lot is released with a COA. We keep 6 retention samples per lot until one year after expiry. Finished goods are stored free for 30 days.

Your personal data (PDPA)

We keep your contact details and project information only to prepare quotations and deliver your project, for up to 5 years for accounting, and never sell them. Ask us any time to see, correct or delete your data.

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